The top 5 ways the US DOT and FAA track down Violations

What are the Chances of Getting a Violation?

The number of violations every year are relatively low, but the dollar amounts can be quite high. In our own experience we see a fair number of civil cases where the proposed penalty exceeds $60,000 dollars for an undeclared air shipment by a medium sized company. Violations for ground shipments are a fraction of the size but can still add up. The new statutory maximum just went up last month

(July 2024) to around $100,000 dollars per violation per day.

The top 5 ways the US DOT and FAA Track Down Violations (and Violators)

In our experience working on penalty cases, there are a handful of mechanisms that trigger an investigation that could result in a DOT or FAA penalty case and violation:

  • [All Modes] A package leaks during transport (i.e. accidentally damaged by the carrier) and is reported to the authorities as required by law.
  • [ Air Mode] The FAA pulls dangerous goods (HazMat) shipping papers from the “90 day file” at the airport.  Actually, it’s now a 12 month file that the carriers are required to keep and seeks to identify “new” shippers that they don’t recognize or simply audits the paperwork looking for a discrepancy.
  • Routine inspection of a co-loading facility. For example, government agents visit a freight warehouse serving several logistics companies.
  • [All Modes] The carrier (i.e. trucker) is required to notify the US DOT as per 171.16(a)(4) when an “undeclared” shipment is discovered.
  • [Air Mode] An airline is required to notify the FAA immediately by telephone if an undeclared shipment is discovered [49 CFR 175.31]
  • [All Modes] Concerted, multi-agency enforcement programs that focus on a port, or airport by several agencies working together (i.e. DOT, Coast Guard, CHP, DHS, etc in and out of a port area).

DOT/FAA “Whistleblower” Reporting – Can your competitors (or  disgruntled employees) turn you in?

Though they don’t refer to it as a “whistleblower” program, the DOT Enforcement Team does have a 24 hour hotline at 1-800-467-4922 (Press #4 to Anonymously Report a Violation) or you can also report it anonymously by a webform.

Many times companies are frustrated because they suspect that their competitors do not take the regulations as seriously as their own company does – they spend a lot of money on training, compliance, packaging and on certifying their employee in the warehouse and shipping department, and their competitors sell and ship the same product without declaring it as hazardous and avoiding those costs.

So, DOT gives companies these reporting options to help level the playing field and ensure that everyone is following the rules. Once an anonymous tip is received, the appropriate agency will schedule an inspection and either contact the company, or simply send out investigators. All tips are taken seriously.

The Difference between Civil and Criminal Penalties

The DOT and FAA classify civil penalties as “knowing” violations. That is to say that you should have known, or a reasonable person acting in a similar circumstance should have known about the regulations, but there was no willful intent to violate the rules – just an honest mistake.  That’s when you get a fine, but you don’t normally face any jail time.

“Willful” violations are different – or they can be. This means you either knew that what you were doing (or responsible for doing) was against the rules and you did it anyway, or you turned a blind eye on the behavior and it resulted in the same thing. The DOT and FAA do not hand out criminal penalties very often, but when they can demonstrate that someone not only knew that they were violating the rules but intentionally violating or disregarding the rules – that’s when criminal sanctions, including prison time can be involved.

In our experience handling penalty cases, a criminal penalty is most likely to be applied when there is serious injury or property damage as a result of an intentional violation by the shipper (for example, deliberately using untrained personnel who improperly package or prepare a shipment that leaks or has an incident during transport resulting in serious damage, injury or death).

It’s hard to say for sure what they’ll do, as they have a lot of latitude in pursuing these cases.

Here are some resources for you:

Maximum DOT Penalty: https://bit.ly/DOTPENALTYMAX

DOT Recommended Penalty Guidelines: https://bit.ly/DOTPENALTYGUIDE

Request our support for Hazmat Penalty: Dangerous Goods Penalty Mitigation for DOT & FAA Penalties (dgtraining.com)

Final Notes

Is the DOT (or FAA) always right? Not necessarily.  The DOT agents or FAA agents are like police officers – they may open an investigation but it quickly gets turned over to the legal staff – lawyers and such.  So it’s a really great idea to try and deal with these situations BEFORE it goes to the FAA or DOT lawyers.  Call us. Cooperate with the agent but tell them you are getting your facts together and will respond to their letter of investigation. You can call us at 1-800-949-4834, email support@dgtraining.com, or click on this link.