Frequently Asked Questions
After you place your order online you will receive a separate Enrollment Confirmation email with your username, password and login instructions. You can log-in at: Student Login.
You have three (3) months to complete the training. If the student needs to extend their program beyond the original 3 months they may do so by paying a $45. administrative fee. We cannot extend a program beyond 9 months. If the program comes up on 9 months expiration the student must re-register for the program at the full price. You can pay the $45 administrative fee online here.
If the student does not pass the test for each module after 3 free attempts he may pay a $45 administrative fee for each retake attempt. The student is allowed up to 2 additional paid retakes. You can pay the $45 administrative fee online here.
Yes, upon successful completion of the training program the student will receive a certificate of completion by email in a .pdf file format. The student can also access the certificate from the student portal. If the student would like a hard copy mailed of the certificate he may pay a $45 administrative fee online here.
Recurrent training is required every 3 years for DOT and IMDG regulations, every 2 years for IATA.
If you have 5 or more students to register at the same time we can offer discounted pricing. We also offer corporate wide discounts based on volume. Please contact email@example.com for further information.